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 FAQ


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System Operation  <top>

When I perform a search, it seems I never find the document I am looking for. What am I doing wrong?
Remember, ALL the criteria you enter must match in order for a document to appear on the search results list. So, if you have entered a name, a date, a document type, and a file number; and the document type does not match, the document will not appear. If you have a book/page or a file number, that is normally all you need to enter to go directly to your document. Name searches alone work well, be sure to enter the names as shown.

Why am I not able to view images?
Images are not currently available for purchase online, but may be purchased by calling the Tehama County Recorder's office. Please see our Recorder's Fees link for pricing information.

Are there any hot keys available?
The normal Windows hot keys are applicable. Also, on the Search Critieria screen, ALT-S with select the SEARCH button.

How often are these database updated?
Database updates are scheduled every week day.

 

Hardware and Software Requirements  <top>
  • High speed Internet connection (DSL or better)
  • Recommended browser: Internet Explorer
  • Minimum monitor: 17 inch at 800x600 resolution
  • Recommended monitor: 17 inch or better at 1024 x 768 resolution


 

2007